It's nice to talk to people in far away places.
I often engage catalog call center employees in conversation. Had a long and enjoyable conversation with a woman in Oregon several years ago. We knew each other's life stories by the time we hung up. Poor call center employees probably talk to some surly people; it's fun to joke with them, ask where they are, talk about the weather. I like to think I'm improving their days as I am mine. They probably think I'm crazy. Are they wrong?
Last week at work a man named Frank called me from Southern California and asked how I was. "I am wonderful!" I told him. He then heartily inquired as to how things were in the Great Northeast.
"Oh, it's lousy," I said. And then I apologized to him, saying, "Sorry, I'm well stuck in my winter doldrums."
He was looking for information about a property in the village and had been given an out-of-date address. I couldn't find the information in my records, but asked for his phone number in case I found something useful. He ended that conversation with, "You are a delight!"
I fiddled around and found the property he inquired about and called him back and gave him all the info he wanted, and then he advised me to tell my boss and all my coworkers that I was wonderful. When people say things like that to me, my usual response is "I do, quite frequently."
I think in this case I responded that he should tell everyone he knows, and to refer to me by name.
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